What is personal data?
This is all information related to our customer, which the customer has indicated when placing an order on our website VIOLET.LV or by contacting our employees by telephone to make an order. All personal information is perceived as personal data: name, surname, e-mail address, telephone number.
What is personal data processing?
It is any activity that is done using personal data. The flower shop VIOLET.LV processes personal data to create, pay, deliver and close the customer's order.
How is personal data divided?
There are two categories of personal data. The first category includes all information about the person's identification: name, surname, date of birth, bank account, etc. The second category includes all customer contact information: email, phone number, address, etc.
Why does VIOLET.LV process personal data?
We need to process personal data in order to successfully fulfill our company's core functions, which are order deliveries. In order to make deliveries and things happen without a hitch, VIOLET.LV needs to process personal data such as: name, address, contact phone, etc.
Who will have access to my personal data and for how long?
Personal data is processed by the VIOLET.LV administration and stored and processed only as long as we have completed all the terms and conditions of order delivery. As soon as the orders are delivered and payment for the service is received, VIOLET.LV deletes all data related to you.
What are my rights?
Any customer has the right to know all the information he has stored on VIOLET.LV. To find out and check what information is stored, please contact VIOLET.LV.